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• General Information

We, Vigor Honey, are committed to providing our customers with fast and reliable shipping services. All orders placed through our website are subject to our shipping policy, which applies in the Germany and the EU.

• Shipping Costs

Germany

Standard shipping costs within Germany: Free

Rest of the EU

Orders between 0-3 kg: 6.99 Euros
Orders over 3 kg: 15 Euros

• Delivery Time

The delivery time for standard shipping to the Germany is approximately 2-3 business days.
The delivery time for standard shipping to other European countries is approximately 3-5 business days.

• Shipping

Orders are shipped via DHL. Customers can select their preferred shipping company when placing an order.

• Tracking

When your order is shipped, you will receive a tracking number. With this number, you can track the current status of your order online.

Product returns are accepted under the conditions stated on our refunds page.

• Customer Service

If you have any questions, please contact us at info@vigorhoney.com